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a beautifully curated monochrome home collection

Policies

ordering

  • Orders placed will be processed and shipped within 3-5 business days.
  • No cancellation is possible once the order has been confirmed. If you have any questions concerning your order, please contact us.
PRODUCT VARIATIONS
  • Please allow for slight variations in size, colour and texture. Most of our products are handcrafted in small batch production runs.
  • Certain subtle variations may occur between the photographed image on our online shop and the actual finished delivered product.
  • If in doubt please contact us before ordering.

shipping

  • All orders are shipped by UPS, Ground, 3 day or 1 day (this can be specified at time of order).

return policy

DAMAGES
  • We are committed to upmost care so that no damage will occur during the shipment of your order.
  • In case you receive a broken or damaged product due to its transport, please notify us within 48 hours of receipt.
  • Please email us with photos and explanation of damages and we will get a replacement to you as quickly as possible. We would greatly appreciate if you keep the broken item in its original packaging for insurance claim purposes.
RETURNS
  • Online purchases can be returned for store credit or exchange within seven (7) days of receipt. All returned items must be unused and include all original tags, packaging and receipt.
  • We do not accept returns on final sale items.
  • Returns must be shipped at buyers expense.
  • Returns should be securely packaged and shipped by a reputable courier with tracking number and insurance.
  • We will not accept returns for items that lost or damaged.
  • International returns are subject to customs fees which may be deducted at our discretion.

Please send your returns to:
HomeStories
148 Montague Street
Parlor floor
Brooklyn, NY 11201 USA 

privacy

  • We will not store your credit card information. This information will be handled securely by our third party credit card processor
  • We will not share any personal data except for the express purpose of fulfilling your order

intellectual property

  • All photographs and graphic design content on this online store and website are the intellectual property of HomeStories™

contact

HomeStories
148 Montague Street
Parlor floor
Brooklyn, NY 11201 USA
+1 (718) 855.7575
Tuesday to Saturday from 11 to 6 pm (EST)
shop@homestories.com

Thank you shopping on-line at HomeStories and hope that it has been a fulfilling experience!